NOMADIKA GLAMPING CO TERMS AND CONDITIONS

Terms and Conditions of Hire

Group, Event & Private Bookings

Booking Overview

Nomadika Glamping Co provides temporary glamping accommodation for group events, retreats, weddings, festivals and private functions.

These Terms and Conditions apply to all bookings made by an organiser on behalf of a group, whether costs are paid by the organiser, individual guests, or a combination of both.

By paying a deposit, making an individual guest booking, or otherwise confirming a booking, the Client and/or Guest acknowledges and agrees to the applicable Terms and Conditions outlined below.

Definitions

Client / Organiser means the individual or entity responsible for securing the group booking and liaising with Nomadika.

Guest means any individual occupying or booking a glamping tent as part of an event.

Deposit means the amount paid by the Client / Organiser to secure the booking date and agreed allocated inventory.

Bond means the refundable security amount held to cover damage, loss, theft or excessive cleaning.

Furnishings means all tents, bedding, furniture, décor, fittings, lighting, equipment and accessories supplied by Nomadika.

Booking Date means the scheduled commencement date of the glamping booking or event.

Booking & Deposit

A group or event booking is confirmed once the required deposit has been paid and accepted by Nomadika.

For group, retreat, wedding, festival or private event bookings, the deposit secures the selected date and the agreed number of tents and inclusions. Once inventory has been allocated to an event, those tents may be removed from availability for other bookings.

Deposit refund terms for the Client / Organiser are as follows:

• More than six months prior to the booking date: 100% refundable

• More than three months prior to the booking date: 50% refundable

• Less than three months prior to the booking date: non-refundable

Where an organiser elects to pass booking costs on to guests, any deposit refund applies to the organiser only and does not override the individual Guest Booking Cancellation & Refund Policy outlined below.

Nomadika is not responsible for any internal reimbursement or payment arrangements between organisers and their guests.

Minimum Booking Requirement

A minimum booking of five tents applies to group and event bookings unless otherwise agreed in writing by Nomadika.

If confirmed bookings fall below this minimum, Nomadika will work with the Client to explore available options.

If the minimum booking requirement cannot be met, the booking may be cancelled in accordance with the applicable deposit refund policy.

Guest cancellations do not automatically reduce the minimum booking requirement or the Client / Organiser's financial obligations under the original booking agreement.

Payments

Final payment, including outstanding tent hire, additional services, transport fees and the security bond, must be made by the invoice due date, generally no later than two weeks prior to the event.

Nomadika reserves the right to cancel a booking if payment is not received by the due date following reasonable reminder notices.

Where a booking is cancelled due to non-payment, deposits may be retained in accordance with the applicable cancellation policy.

All secured tents must be fully paid prior to setup.

Guest Bookings & Payment Management

Where applicable, Nomadika may create and manage a customised online booking page for an event.

Guests may use this booking page to select available glamping packages, guest numbers, bed configurations and optional extras and make payment directly to Nomadika.

Nomadika may collect payments directly from guests, manage enquiries relating to glamping accommodation and allocate tents based on confirmed bookings.

Guest bookings are subject to availability and the terms provided at the time of booking.

Individual guest bookings and cancellations do not alter the Client / Organiser's obligations under the original group booking agreement.

Guest Booking Cancellations & Refunds

All guests who make an individual booking as part of a group, wedding, retreat, festival or private event are subject to the following cancellation policy:

• Cancellations made more than 14 days prior to the event are eligible for a refund.

• Cancellations made within 14 days of the event are non-refundable.

All eligible refunds will be processed through Nomadika's booking system, Rezdy, and may also be subject to Rezdy's applicable terms and conditions, including any booking, processing or transaction fees that are non-refundable where applicable.

Refunds will be returned to the original payment method or payment card used to make the booking unless otherwise agreed or required.

A guest cancellation does not reduce or otherwise alter the Client / Organiser's obligations regarding minimum tent numbers, reserved inventory, deposits or other amounts payable under the group booking agreement.

Guest Booking Changes

Requests to change an existing guest booking, including guest numbers, guest names, bed configurations, tent packages, additional beds or other inclusions, must be submitted at least three days prior to the booking date.

Changes requested within three days of the booking cannot be guaranteed due to preparation, packing, transport and setup requirements.

Nomadika will make reasonable efforts to accommodate late requests where possible, but reserves the right to decline changes where equipment has already been allocated, packed, transported or set up.

Any upgrades, additional beds, tents or other items are subject to availability and may incur additional charges.

Changes to Group Bookings

Bookings may be increased up to three days prior to the event, subject to tent availability and sufficient time for Nomadika to prepare the additional accommodation.

Requests to reduce the number of tents must be made in writing and are subject to Nomadika's approval and the applicable cancellation terms.

Where tents have been specifically reserved for the Client and removed from Nomadika's available inventory, a reduction in guest bookings does not automatically entitle the Client to a refund or reduction in the agreed booking value.

Any changes to guest names, bed configurations, packages or other booking details should be provided as early as possible and remain subject to availability.

Transport & Travel Fees

Transport is charged at $0.88 per kilometre multiplied by four, calculated from Dianella, Western Australia, unless an alternative travel fee has been agreed in writing.

Travel fees are charged in addition to tent hire and other services.

Travel fees are non-refundable once the associated transport or services have commenced.

Bond

A refundable security bond of $500 is payable prior to delivery unless otherwise agreed in writing.

The bond will be refunded following pack-down and inspection, subject to there being no damage, loss, theft, missing items or excessive cleaning requirements.

Nomadika reserves the right to deduct reasonable costs associated with damage, loss, missing equipment or excessive cleaning from the bond.

Where costs exceed the value of the bond, the Client must pay the outstanding amount within seven days of notification.

Site Requirements & Client Responsibilities

The Client is responsible for ensuring the event site is suitable for the agreed glamping setup.

The site must provide suitable flat or reasonably level ground, sufficient space for tents and guy ropes, safe vehicle and equipment access, peg-friendly ground and appropriate clearances and pathways between tents.

The Client is responsible for obtaining any necessary permission from the property owner, venue or other relevant party for Nomadika to access the property and install the equipment.

The Client is also responsible for ensuring appropriate amenities are available for guests unless Nomadika has specifically agreed to supply or coordinate those facilities.

The Client is responsible for guest conduct, site cleanliness during the event and ensuring guests treat tents, furnishings and equipment with reasonable care.

Access, Setup & Pack-Down

The Client must ensure Nomadika has access to the event site at the agreed times for delivery, setup and pack-down.

Where venue or property-owner approval is required, the Client is responsible for ensuring access has been authorised before Nomadika arrives.

Setup and pack-down times may vary depending on the number of tents, site conditions, weather, vehicle access and additional equipment included in the booking.

Nomadika will coordinate the expected setup and pack-down schedule with the Client and/or venue prior to the event.

Where circumstances outside Nomadika's reasonable control affect access or setup, Nomadika will make reasonable efforts to complete the services as close as possible to the agreed schedule.

Damage, Loss & Cleaning

The Client is responsible for hired tents, furnishings and equipment from delivery and setup until pack-down by Nomadika.

Guests are expected to treat all tents, furnishings and equipment with reasonable care.

Costs associated with damage, loss, theft, missing items or excessive cleaning may be deducted from the security bond.

Normal wear and tear associated with reasonable use is excluded.

Where damage or loss exceeds the security bond, Nomadika may invoice the Client for the reasonable additional cost of repair or replacement.

Weather & Safety

Nomadika monitors weather conditions using publicly available weather information.

For safety reasons, setup, pack-down or occupancy may be delayed, modified or cancelled where conditions including high winds, extreme temperatures, storms, heavy rain, flooding or other circumstances make the site or equipment unsafe.

Weather conditions are unpredictable and cannot be guaranteed.

Nomadika is not responsible for weather-related discomfort or disruption beyond its reasonable control.

The Client remains responsible for the general conduct and safety of their guests during the event.

Limitation of Liability & Consumer Rights

To the extent permitted by law, Nomadika is not liable for indirect or consequential loss arising from the use of the glamping accommodation or hired equipment.

Nomadika is not responsible for loss, theft or damage to guests' personal belongings unless caused by Nomadika's negligence or where liability cannot lawfully be excluded.

Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or any other applicable legislation.

Where liability cannot lawfully be excluded, these Terms and Conditions will apply only to the maximum extent permitted by law.

Governing Law

These Terms and Conditions are governed by the laws of Western Australia.

Any dispute relating to these Terms and Conditions or services provided by Nomadika will be dealt with in accordance with the applicable laws of Western Australia.